Our Commitment to Your Privacy

At Miramar Forklift Training, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, enroll in our courses, or receive forklift operator certifications through our training platform.

Information You Provide to Us

When you register for a training course or create an account, we collect the following personal information to support your learning and certification process:

  • Full name
  • Email address
  • Phone number
  • Company or organization (if enrolling as a group)
  • Billing and payment information

We may also collect information when you contact us for support, complete a course, or download your certificate.

Information We Collect Automatically

When you visit training.miramarforklift.com, we automatically gather technical information that helps us maintain a secure and high-performing website:

  • Your IP address and general location
  • Browser type and version
  • Device type and operating system
  • Pages you visit and how long you stay
  • Referrals from search engines or other websites

We also track course activity (such as lessons completed and quiz attempts) to issue certificates and monitor training effectiveness.

How We Use Your Information

Your information is used only for the purpose of providing forklift training and support. Specifically, we use your data to:

  • Enroll you or your team in the correct training courses
  • Track your progress and course completion
  • Issue official forklift certification documents
  • Send important updates about your training or account
  • Respond to customer support inquiries

We do not sell or share your personal data for marketing purposes.

Who We Share Your Information With

To provide a seamless training experience, we work with trusted partners who help us deliver online courses, process payments, and issue certificates. These partners may include:

  • Secure payment processors
  • Learning management system providers (such as LearnDash)
  • Email and notification tools (to send confirmations and updates)

All third-party vendors are required to follow strict privacy and data protection policies.

Certificate Access and Recordkeeping

After completing your course, your certificate will be available on your Learner Profile page. You can return at any time to view your training history and re-download certificates.

How We Protect Your Information

We take your security seriously and use industry-standard safeguards to protect your data:

  • SSL encryption on all web traffic
  • Secure storage of training and certificate records
  • Strict access controls on administrative accounts
  • Regular updates and security reviews of our platform

When This Policy Applies

This Privacy Policy applies to anyone using the services of Miramar Forklift Training through our website at training.miramarforklift.com.

It does not apply to third-party platforms or tools linked from our site. We encourage you to review their privacy policies independently.

Policy Updates

We may update this policy to reflect changes to our services or legal obligations. If significant changes are made, we will post a clear notice on our website or notify you directly via email.

Last updated: April 17, 2025